Terms

 

  • No refunds for incorrect choice.

  • All prices include vat 23%

  • All prices are in Euro

  • The customer is responsible for freight cost(s).

  • Returns will not be accepted after 14 days of shipment.


Please note: 

Fitting information is suggested as a guide and cannot be guaranteed, although we are happy to exchange if there are sizing difficulties, all postage costs are the responsibility of the customer.

  • All items must be packed and returned as new, that is, unsoiled and without wear in the original packaging it was sent in. If any of these conditions are not met the return will not be accepted.

  • Mavro sandals is not responsible for lost or stolen goods.

  • Mavro sandals does not accept responsibility if goods are damaged in transit.


Returns Policy

Returns for incorrect choice will not be accepted, so please choose carefully! You may, however, return an item if it is an incorrect size; if that size you are after is unavailable you will be offered a full refund or the chance to change styles. This is only valid if the sandals are ‘as new’ when they are returned, without any soiling or wear in the original packaging, and returned to us within two weeks of purchase. We will also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). Postage on items that are the wrong size are the responsibility of the customer to pay for shipping back to Mavro sandals. 

Shipping

  • We ship to any address all over the world.

Payment

  • All payments are via Paypal

  • You can use your Credit Card (Visa, Mastercard) or Paypal account to make the payments via the Paypal Gateway. When it is time to pay you will automatically be transferred to the secure Paypal site for your payment.

  • Please make sure your billing address matches your payment method. If you are paying by credit card you must use that billing address. If you are paying by your Paypal account the billing address must match your Paypal account information.

Delivery Details

Greek and international orders are shipped via Hellenic Post. Once the order and payment is received it will be shipped with in 4 days (If order placed Monday – Friday). 
Once order and payment is received delivery will take 3 to 5 business days.